Deb's Digital Academy

Terms and Conditions

Welcome to Deb's Digital Academy

These Terms and Conditions form the agreement between you and Deb's Digital Academy regarding your use of our online learning platform and digital products. By accessing or using our services, you agree to comply with these Terms. If you disagree with any part of these terms, you must not use our services.

1. Service Use

You are permitted to use our services strictly in accordance with these Terms and any applicable laws. Deb's Digital Academy offers a variety of digital courses specifically designed for adults aged 25 to 99+. These services are intended for your personal and non-commercial use unless explicitly authorized by us in writing.

2. Account Management

You are responsible for safeguarding the confidentiality of your account information, including your password, and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Rights to Content

All digital content provided on our platform, including text, graphics, logos, images, as well as their selection and arrangement, is owned by Deb's Digital Academy or its licensors. It is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute such content without our prior written permission.

4. User Conduct

As a user of our platform, you agree to not engage in any activity that would disrupt the use and enjoyment of our services by other users. Prohibited activities include, but are not limited to, unlawful behavior, hate speech, bullying, unauthorized promotions, and spam. We reserve the right to terminate your access to our services for violating any of these terms.

5. Service Modification and Termination

Deb's Digital Academy reserves the right to modify or discontinue, temporarily or permanently, the service (or any part of it) with or without notice. We also reserve the right to terminate your account and access to our services for violations of these Terms, without liability to you.

Return and Refund Policy

Our Commitment to Satisfaction

We strive to ensure that you are satisfied with every purchase you make with us. Below is our Return and Refund Policy which outlines the conditions under which returns and refunds may be requested.

1. Return Terms

You can request a return within 30 days of receipt if the digital product does not meet the descriptions provided or fails to function adequately. Since we deal with digital goods, returns must be justified by demonstrable issues such as technical malfunctions or misleading content descriptions.

2. Process for Return

To initiate a return, please contact our customer service team via the contact details provided on our website. You will need to provide your order number, the issue encountered, and any supporting evidence of the product’s malfunction or misrepresentation.

3. Refund Process

Once your return is accepted, we will issue a refund to your original method of payment within 14 days. Please note that we can only refund the cost of the product; any service charges or processing fees are non-refundable.

4. Contact Information

For any questions or concerns regarding our Terms & Conditions or the Return and Refund Policy, please contact our support team at debsdigitalacademy@gmail.com We are here to assist you with any issues or queries you might have.

By using the services of Deb's Digital Academy, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and Return and Refund Policy.

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Terms and Conditions

Return and Refund Policy

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